999tk's Responsible Gaming Guidelines
Gaming is for fun — not for stress. 999tk is committed to helping you enjoy yourself safely within the right limits.
Why Responsible Gaming Matters
Online gaming is a popular form of entertainment, but it also carries certain risks. 999tk believes every player has the right to a safe, controlled, and enjoyable gaming experience. That is why we provide various tools and resources to build a culture of responsible gaming.
Remember — gaming is entertainment, not a source of income. There is no guarantee of winning on any bet, and placing more bets to recover lost money is never the right approach. 999tk encourages you to spend only what you can afford to lose without it affecting your daily life.
999tk is always working to ensure responsible behaviour among online gaming platform users in Bangladesh. All our gaming services are for those aged 21 and above only. Participation by minors in any form of gaming activity is strictly prohibited.
Our Protection Tools
Set Deposit Limits
Decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and any request to increase the limit takes 24 hours to come into effect.
Time-Out Break
If you feel you need a break, you can temporarily close your account for a set period of time. During this period you will not be able to take part in any games. Once the break period ends, the account is automatically reactivated.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, apply for long-term self-exclusion. Your account will be completely closed and cannot be reopened before the specified period ends.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the system will send you an automatic notification and then log you out. This habit helps you avoid long sessions.
Gaming History Review
View a complete history of your bets, wins, losses, and transactions in your account. Analyse your own patterns and make informed decisions. Transparency is the first step toward responsible gaming.
24/7 Support Team
For any concerns or questions, 999tk's support team is always here for you. Get help in Bengali via live chat or email — without any judgement or criticism.
Enforcing the 21+ Age Limit
999tk strictly ensures that only those aged 21 and above can participate on our platform. An age verification process is completed at the time of account registration.
If you suspect that a minor is using your device or account, notify our support team immediately. It is also wise to use parental control software on your device.
- Age verification is mandatory when opening an account.
- Additional identity verification may be requested if needed.
- Accounts suspected of being used by a minor will be temporarily suspended.
21+
All 999tk gaming services are for those aged 21 and above only. Minors creating accounts or participating in games is strictly prohibited.
Warning Signs of Problematic Gaming
If any of the following signs appear in your behaviour, it is time to reconsider your gaming habits. Acknowledging the problem is the first step toward a solution.
- You keep placing bets repeatedly to recover money you have lost.
- You are hiding your gaming habits from family or friends.
- You repeatedly spend more than your set budget.
- You are neglecting work, studies, or family responsibilities to play games.
- You feel anger, restlessness, or frustration when you lose in a game.
- You have to borrow or take on debt to cover your gaming expenses.
- You cannot control yourself when asked to stop gaming.
Get Help Now
If you notice any of the above signs in yourself, do not delay — contact the 999tk support team. We are ready to provide you with the right tools and guidance.
Live Chat — 24/7 support in Bengali
10 Habits for Healthy Gaming
How to Use the Protection Tools
From Account Settings
After logging in, go to account settings. Find the "Responsible Gaming" section. There you will find deposit limit, session time, and time-out options. Changes take effect immediately once saved.
Via Live Chat
To activate any tool or apply for self-exclusion, contact us directly through live chat. Bengali-language support is available 24 hours a day. Our team will process your request quickly and confidentially.
Apply by Email
For self-exclusion or long-term account closure, email [email protected]. Action will be taken as quickly as possible after your request is received.
999tk's Commitment
999tk is committed to serving players in Bangladesh as a safe and trustworthy platform. Through SSL encryption and a fair play policy, we ensure that every experience is transparent and secure.
On our platform you can deposit a minimum of ৳100 via bKash, Nagad, Rocket, Upay, and bank transfer. We want everything you spend on gaming to be done fully consciously and of your own free will.
If you ever feel that gaming is becoming a problem for you or your family — seek help from the 999tk support team, a professional counsellor, or someone close to your family. Asking for help is a sign of strength, not weakness.
Enjoy Safely — Within the Right Limits
Let entertainment be enjoyable. Enjoy 999tk's games, cricket, and slots responsibly.